OFFICE OF THE EMS CHIEF

Darryl Coontz currently serves as the Chief of the Taney County Ambulance District.
The Board of Directors has established the Chief position to provide the administration and management functions within the agency. The Chief is the highest uniformed position within the ambulance district and is responsible for ensuring high quality ambulance services.
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Chief Coontz has been involved in EMS since 1979. He graduated from the Creighton University Paramedic program in Omaha, NE in 1984 and still holds a paramedic license. Mr. Coontz also holds a Bachelor of Science in Management and a Master of Business Administration from Baker University‚ School of Professional and Graduate Studies. For eleven years Mr. Coontz served on the Board of Directors for the National EMS Management Association and served as their president from 2004 until 2008.

EMS CHIEF'S EXECUTIVE STAFF

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Katie Sharpe Human Resources Manager

Katie has been with the district since 1997 and is responsible for implementing human resource management strategies that enable TCAD to recruit, train, and retain a high performing and motivated workforce. Katie served in several positions at TCAD before taking on her current role in 2003. Katie is certified through the Human Resource Certification Institute as a Professional in Human Resources (PHR) and through the Society for Human Resource Management as a Certified HR Professional (SHRM-CP).
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Melissa Stiffler Accounting Associate

Melissa has more than 26 years of service with TCAD. She began her career as the data entry clerk for medical billing in 1996. In 1999, she became the Billing Manager and led the patient accounts receivables department. In 2011, Melissa moved to accounting while simultaneously pursuing and earning a bachelor’s degree in business specializing in accounting from Capella University. In 2017, she earned her Bachelor of Science in Accounting degree. As a member of our support staff, she ensures adherence to generally accepted accounting principles, consistent and accurate financials, and strives to maximize financial transparency within our organization and to the outside community we serve. She is currently responsible for financial reporting, internal controls, accounts payable, payroll, recording daily accounting transactions, coordinating our annual financial audit, coordinating the annual budgeting process and oversight of TCAD’s third party billing vendor.
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Lea Ann Gauer Administrative Assistant

Lea Ann began at TCAD in January 2006 as the Education Assistant. In 2010 she began working in the billing department as a Billing Associate doing data entry as a billing clerk. June 2010 Lea Ann moved to her current position as Administrative Assistant for the EMS Chief.